1. Information We Collect
IB Vine ("the Site") collects the following information:
- Account Information: When you create an account, we collect your email address. We store additional information on your account related to and as needed for the site's functionality.
- Google Analytics: We use Google Analytics to evaluate your use of our Site. This may include IP addresses, Internet service provider, browser type, operating system and language, referring/exit pages, date/time stamps, time spent on pages, links clicked, and other usage data. For more details, review “How Google uses information from sites or apps that use our services,” available here. You can opt out of Google Analytics here.
- FullStory Analytics: We use FullStory to capture user interactions on our Site to analyze and improve user experience. FullStory may collect information such as clicks, page visits, session duration, and interactions with elements on the Site. This data helps us identify usability issues and enhance our services. FullStory does not collect sensitive information, and we have configured it to exclude personal data where possible. You may opt out of FullStory session tracking by following their instructions here.
- Payment Information: Payments are processed through Stripe, which stores details about your checkout sessions and payment history. We do not store any card information on our servers.
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain the Site and its features.
- Process payments, manage subscriptions, and deliver services.
- Analyze user behavior to improve the Site’s performance and content.
- Communicate with you regarding account updates or support inquiries.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We engage third-party providers like Stripe and Google Analytics to facilitate payments, analytics, and other essential services. These parties are authorized to use your information only as necessary to provide these services to us.
- Legal Obligations: We may disclose your information if required by law or in the good-faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or defend against legal claims.
4. Data Security
We implement industry-standard measures to safeguard your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. You acknowledge and agree that we cannot guarantee absolute security of your data.
5. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you with the Site’s services. We may also retain your information to comply with legal obligations, resolve disputes, or enforce our agreements.
6. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of any linked sites. We encourage you to read the privacy policies of any website you visit.
7. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately at support@ibvine.io.
8. Data Subject Rights
If you reside in a region that grants specific data protection rights (such as the European Economic Area or California), you may have the right to request access to, correction of, or deletion of your personal information, or to restrict or object to the processing of your personal information. To make such a request, please email support@ibvine.io.
9. Account Deletion
If you would like to delete your IB Vine account, please contact support@ibvine.io.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on the Site. Your continued use of the Site after we make changes is deemed to be acceptance of those changes.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@ibvine.io.